Frontier Airlines Holdings, Inc. News
Frontier Airlines Announces New Fee and Policy Changes
DENVER, July 25 PRNewswire-FirstCall — Frontier Airlines today announced it is eliminating its current standby policy and updating fees related to some reservation changes. Customers changing to a different flight the same day of their scheduled flight will receive a confirmed seat on the new flight, if available, and will now be charged a fee for the difference, if any, between their original fare and the then current price of the new flight.
"This new policy adds convenience for our customers who need to change their travel last minute," said Frontier President and CEO Sean Menke. "Anyone who has tried to fly standby without a confirmed seat knows the frustration of not knowing if you will make the flight. With this new policy, customers will immediately know if they have a seat or not."
Allowing all customers confirmed seating for specific flights eliminates the delays in boarding standby customers who have to wait until the last minute to board. This change also helps Frontier better track capacity needs and provide more appealing flight schedules based on customer demand. Frontier's EarlyReturns(R) Summit members may change their flight for a confirmed seat on an alternate flight anytime on the day of travel, free of charge.
Also, customers that change their original reservation in advance of their travel date will now be charged a $150 change fee, plus the difference in fare. These fee and policy changes are effective for tickets purchased on or after July 25, 2008 for travel on or after August 15, 2008.
Information on these changes can be found at http://www.frontierairlines.com. Information on fuel savings initiatives may be obtained by calling Frontier Airlines Corporate Communications at 720-374-4560.
About Frontier Airlines Holdings, Inc.
Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing more than 5,000 aviation professionals. Frontier Airlines' mainline operation has 60 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines' mainline operations offer 24 channels of DIRECTV(R) service in every seatback along with a comfortable all-coach configuration. In conjunction with a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes to 60 destinations in the U.S., Mexico, Canada and Costa Rica. In November 2006, Frontier and AirTran announced a first-of-its-kind integrated marketing partnership that offers travelers the ability to reach more than 80 destinations across four countries with low fares, aboard two of the youngest fleets in the industry. For more in-depth information on Frontier Airlines, please visit its Web site at http://www.FrontierAirlines.com.
Web site: http://www.FrontierAirlines.com
SOURCE Frontier Airlines Holdings, Inc.
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