Berkeley Premium Nutraceuticals News
Berkeley Premium Nutraceuticals Celebrates 3 Years of Excellent Customer Service
CINCINNATI, June 17 PRNewswire — Berkeley Premium Nutraceuticals, the nation's largest direct-marketing nutraceutical marketer, recently celebrated 3 years of excellent customer service.
Berkeley management's constant efforts to improve operations pay off as they enjoy company-wide customer satisfaction. For the third straight year, customer complaints maintained record lows as Berkeley continues to prove effective, efficient, and compliant.
Customers like Patricia Talbert of Huntington, West Virginia agree: "I felt so comfortable talking to Dennis, he was a good listener. I wasn't aware of all the other products they offer and he was very good at explaining a women's supplement — he wasn't shy about it at all. It was an enjoyment speaking to him." Ray Noebels of Monroe Township, New Jersey, felt the same about speaking with Heaven Gaines, "Ms. Heaven had a sweet voice and was a good listener. She explained the HDP program to me, and went over step-by-step the return process. She was heavenly to talk to."
Employees of Berkeley share a sense of accomplishment for the service they provide. Said Teneka Bell, a Customer Care representative, "I really enjoy helping our customers with product knowledge and providing quality customer care." Kim Benton added, "I have been a part of the Berkeley family since 2003 and have loved every minute of helping customers in satisfying their needs."
They have reason to do so. The company is now handling over 120,000 total calls per month and BBB complaints are less than .5% (one half of 1%) of what they had been in 2004.
Berkeley Premium Nutraceuticals, makers of Enzyte, provides premium vitamins and nutraceuticals for those who demand the finest natural brands available. Please visit www.BerkeleyBrands.com or call 1-866-4BERKELEY to learn more about Berkeley's Brands. For media inquiries, please contact: mediainfo@bpn.com.
SOURCE Berkeley Premium Nutraceuticals
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