DTE Energy News
DTE Energy Warns Customers to Look Out for Con Artists Posing as Utility Workers
"Unfortunately, there are unscrupulous people out there who may pose as Detroit Edison and MichCon employees to take advantage of our customers," said
One common scam involves thieves posing as utility employees, asking the homeowner for payment of an outstanding bill and threatening to shut off service if it's not paid on the spot. Sometimes these thieves work in pairs. One will distract the homeowner while the other searches the house for money and other valuables.
"DTE Energy employees never collect money from customers at their homes or businesses," said Lynch. "If someone comes to your door claiming to be a DTE Energy employee and asks for payment, call the police."
DTE Energy field employees carry photo identification badges that identify them as DTE Energy employees. Customers who are not sure about an employee's identification, or who want to verify the nature of the work to be done at their homes, should call DTE Energy at (800) 477-4747.
"We want customers to know that if they have any questions about someone claiming to represent Detroit Edison or MichCon, they can call us for verification before they open their doors," said Lynch.
It is a felony for people to impersonate public utility workers, whether or not they actually gain entrance to a home and commit a crime.
Lynch said customers should keep the following tips in mind to avoid becoming a victim:
— All Detroit Edison and MichCon employees and contractors carry photo identification badges, and are required to display their badge if asked. Customers are encouraged to ask for identification. — Do not allow people into your home who claim to offer a Detroit Edison or MichCon refund. DTE Energy employees NEVER deliver cash refunds or rebates to customers' homes. DTE Energy employees also NEVER collect money from customers at their homes. — Do not pay for tree-trimming work by individuals claiming to be from Detroit Edison or a Detroit Edison contractor. The utility does not charge for line clearance work. Additionally, before tree-trimming crews enter a neighborhood for scheduled line clearance work, customers are notified about the work to be done. — Call the police if you believe the person at your door is a con artist posing as a utility worker.
SOURCE DTE Energy
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