Consumer Reports WebWatch News
Study Shows Children's Web Sites May Be Entertaining, But May Also Make Kids Cry
Most Popular Sites Commercialized; Some 'Sell' Kids' Creations Back to Them
For the study, parents in 10 families used video cameras to keep journals, providing insights into the way children use sites such as Club Penguin, Webkinz, Nick Jr., Barbie.com and others. Footage from those journals, which can be viewed at http://www.youtube.com/cwwkids, illustrates how young children respond to advertising and marketing tactics online.
The study, "Like Taking Candy from a Baby: How Young Children Interact with Online Environments," used ethnographic methods and focused on young children, ages 2 1/2 to 8. It can be found in its entirety online at: http://www.consumerwebwatch.org/pdfs/kidsonline.pdf
Some key findings:
— Children as young as 2 1/2 years of age are able to go online.
— The most popular young children's sites are moderately to heavily commercialized. When rated by our test parents on a scale from 1 (not commercialized) to 5 (extremely commercialized), the 21 sites considered in this study scored a mean rating of 3.47.
— Web sites frequently tantalize children, presenting enticing options and even threats that their online creations will become inaccessible unless a purchase is made. Some sites show attractive options that invite a click, but lead to a registration form instead. Some sell a child's prior experience — a room they've built for a virtual pet, for instance — back to them, using statements such as, "If you cancel your membership, then your belongings will go into storage and will be automatically retrieved when you re-subscribe."
— Most sites we observed promote the idea of consumerism. The most common technique uses a reward-for-work basis, awarding "points, coins or dollars" for success and achievement that can then be used to "buy" items such as clothing, makeup, big-screen TVs or other accessories for virtual pets or avatars.
— The games we observed vary widely in quality, in educational value, and in their developmental match with children's abilities. Such mismatches often result in frequent cries for help.
"There's no doubt young children love to go online, and we observed examples of wholesome, good quality, Web-delivered content," said
"There's nothing more painful than watching a young child cry," Buckleitner said. "But unfortunately, that's the end result for too many children who are spending time with 'state-of the-art' children's online content."
The study makes these and other recommendations for parents:
— Keep an eye on the screen. Set up the home computer in a central location so you can see what your child is doing. Lend a hand or suggest an activity that matches your child's interests or abilities and pay attention to the directions his or her activities take.
— Be suspicious of "free" offers. As in the real world, free lunches are rare, and this is a concept children can't understand. Don't expect young children (and many adults) to understand the well-worn caution: "If something looks too good to be true, it probably is."
— Read before you click. Before you or your children click on the "I agree" button, scour terms-of-use agreements and privacy policies to make sure you aren't agreeing to share information you don't want known. At worst, publishers make such disclosures inconvenient to read and awkward, so you are tempted to click an agreement and move on. Those emotions can be amplified when you have an anxious toddler pressing you. Also, don't download software before verifying it won't alter your computer's settings.
"We believe parents need a more complete picture of the Web sites where their young children are spending an increasing amount of time," said
The study will be available at the Joan Ganz Cooney Center's inaugural symposium, "Logging Into the Playground: How Digital Media Are Shaping Children's Learning" on
Methodology
This study used ethnographic methodology and cannot be considered representative of any whole population. A total of 15 children participated in the study from ten families, all residing in
The study makes recommendations for Web publishers of children's sites, based in part on WebWatch's guidelines for Web site credibility, first published in 2002.
About Consumer Reports WebWatch
Consumer Reports WebWatch is the Internet integrity division of Consumers Union, the non-profit publisher of Consumer Reports Magazine, the Consumer Reports on Health and Money Adviser newsletters, and a variety of sites advocating consumer rights in the marketplace. We research and investigate Web sites on behalf of consumers, and we advocate for consumer-focused Internet policy and governance. Consumer Reports WebWatch accepts no advertising. Consumer Reports WebWatch is a member of the W3C consortium for developing Internet standards; the Internet Society, a grass-roots group focused on Internet policy; and is an at-large structure (ALS) in the user community of ICANN, the Internet Corporation for Assigning Names and Numbers. WebWatch also serves as an unpaid special adviser to StopBadware.org, a "Neighborhood Watch" initiative led by
About Mediatech Foundation
Mediatech Foundation is a nonÂprofit public community technology center based in
SOURCE Consumer Reports WebWatch; Mediatech Foundation
Search Our News Using Google Search
Can't find what you want? Try using Google:
