SUNZ selects Innovation WORKS Workers’ Compensation Policy and Claims Solution
NEWTON, Mass.-(Business Wire)-September 22, 2009 - Innovation Group—www.us.innovation-group.com—a leading global provider of enterprise software and business process outsourcing solutions to the property and casualty insurance industry, today announced that it has been selected to deliver its Innovation WORKS workers’ compensation Policy Administration and Claim Management platform to SUNZ Insurance Company. Implementation began in August.
SUNZ, a leading insurance provider of workers’ compensation coverage to Professional Employer Organizations (PEO) and Staffing Companies, will deploy Innovation WORKS to support customer multi-state coverage handling needs. In particular, the robust rules and workflow technology will enable SUNZ to respond quickly to industry market conditions, increasing customer demands, and regulatory change with minimal effort.
“Our commitment to technology is critical as it eliminates typical bureaucracy and allows us to focus on our customers,” stated Glen J. Distefano, Vice President and COO. “We looked at several solutions and it was clearly evident that Innovation WORKS complements SUNZ’s commitment to technology and was built by policy and claims professionals who truly understand workers’ compensation and set out to build a robust and thoughtful solution. The added benefit of a system that will allow SUNZ to integrate claims data from our Claims Administrator will only allow us to further enhance our ability to manage and analyze our entire portfolio.”
Innovation WORKS is a feature rich, Web based Policy Administration and Claims Management solution that addresses the needs of the workers’ compensation industry with extendibility into additional commercial insurance product lines. Core functionality is built around a simple "point-and-click" format. The platform enables complete automation and management of the entire insurance business lifecycle – from new business/renewals, client management, compliance, billing, claims, and accounting. Innovation WORKS enables organizations like SUNZ to proactively manage their overall business with advanced features including:
- Workflow and Rules manager to self-adjust navigation and embed best practices into core processes, reducing the amount of time for policy and claim processing.
- Web-portal Access, cost-effective customer centric tool to foster an expanded distribution channel.
- Flexible billing/accounts receivable features that maintain billing plans, commission tracking, claim payment processing, or integration into third party accounting system.
Eric Wadsworth, CEO of Innovation Group North America commented, “Innovation WORKS provides carriers with the complete suite of tools required to adapt and respond to regulatory changes and market changes quickly and cost-effectively. We set out to create a solution that will positively impact our clients’ bottom lines, and are thrilled to support SUNZ in achieving their goals.”
About SUNZ Insurance Company
Established in 2005, SUNZ Insurance Company specializes in providing workers’ compensation to Professional Employer Organizations and Staffing Companies. Formed by experienced insurance and PEO executives, SUNZ recognize the need to provide workers’ compensation insurance options that do not begin and end with the printed policy. SUNZ Insurance Company provides insured-specific solutions which allow its insured’s the ability to effectively and actuarially balance the risk and reward of your workers' compensation program.
SUNZ is a company dedicated to serving its insured’s business needs in a fair and equitable manner. SUNZ’s history of underwriting high-risk and difficult to place companies’ gives them the expertise, and it’s insured’s the confidence, that analysis is complete and coverage solutions are solid. www.sunzinsurance.com
About Innovation Group
Innovation Group plc (LSE: TIG.L) is the leading provider of enterprise software and Auto and Property network management solutions to the global Property and Casualty insurance industry. Our contact centers, managed repair networks, technology and hosting solutions reduce risk, control costs, and improve both business performance and customer satisfaction.
Innovation Group serves more than 1,000 insurance carriers and risk managers including AAA NCNU, Aviva, CNA, Encompass, Esurance, Hanover, Hertz, RSA, The Ford Motor Company, Toyota and Zurich. With 2,400 associates in 29 offices around the world, we process more than four million claims per year to achieve a 25% direct claims cost savings for customers. Our technology and hosting solutions are deployed worldwide and help our customers streamline business processes to gain greater market agility. www.us.innovation-group.com
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