Ifbyphone Lands Innovation “Triple Crown” from Top Publishers
CHICAGO-(Business Wire)-September 21, 2009 - While Major League Baseball bestows its Triple Crown honor to a player that leads his league in three batting categories, Ifbyphone Inc. today announced it has been recognized with a trio of coveted telephony awards.
Recognizing and reinforcing its accomplishments in advanced telephony services innovation, the cloud telephony leader landed the Speech Technology Magazine Speech Luminary Award, TMCnet’s IP Contact Center Technology Pioneer Award and Internet Telephony’s Excellence Award for Outbound IVR.
"Our mission at Ifbyphone is to democratize telephony by providing enterprise- grade automated telephone applications to businesses of any size,” said Irv Shapiro, CEO of Ifbyphone. “We are delighted to receive this industry recognition from these outstanding organizations leading the way in the evolution of telephony."
In awarding the SpeechTech Speech Luminary Award, SpeechTechMag.com said: “Through lower-cost, hosted, cloud-based telephony solutions, Irv Shapiro and his company, Ifbyphone, have forged a way for IVR and speech into untapped spaces. Ifbyphone’s proposition makes it an early innovator within the growing trend toward hosted and networked speech solutions.”
TMCnet called Ifbyphone’s contact center efforts “the best of the best in this emergent technology. We’ve chosen as winners the products with the most admirable feature sets and the best track records of dramatically improving the operations of today’s call centers.”
Ifbyphone also landed the Internet Telephony Excellence Award for Outbound IVR for its specific “outstanding achievements in IP communications solutions.”
About Ifbyphone
Ifbyphone provides businesses a suite of phone automation services to enhance customer conversations, increase sales and lower costs. Leveraging Ifbyphone's easy-to-use services, business users, marketers and developers can quickly create solutions ranging from simple call routing to advanced, interactive voice response systems. For more information, visit www.ifbyphone.com.
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