Information for California Fire Victims and Evacuees
LOS ANGELES-(Business Wire)-September 1, 2009 - Health Net of California, Inc. is helping ensure that Health Net members who are victims and evacuees of the wildfires currently taking place in California have access to essential prescription medications, critical Health Net information and services to help them cope with grief, loss, stress or trauma.
For More Information
Health Net Inc. Online Newsroom
MHN
“During what is obviously an emotional and trying time for many of our members, we are reaching out to be sure they have uninterrupted access to the medical services and products they need to stay well,” said Steven Sell, president of Health Net of California.
Prescription Information
Health Net will approve up to a one-month supply of essential prescription medications for any Health Net member whose medicine was lost in the destruction or remained behind during the evacuation. To obtain an emergency supply, just return to the pharmacy where the original prescription was filled. For questions or assistance, affected Health Net members may call 800-400-8987.
Coping Assistance
Any Health Net member affected by the current California wildfires may contact MHN, Health Net’s behavioral health subsidiary, for referrals to mental health counselors, local resources or telephonic consultations to help them cope with stress grief, loss or other trauma resulting from the fires.
For the duration of the fires and their immediate aftermath, Health Net members may contact MHN 24 hours a day, seven days a week at 800-227-1060.
Information for Health Care Providers
Health Net is taking steps to help ensure that health care providers in the areas of the wildfires are able to continue providing for Health Net members’ medical needs.
Health care providers who contract with Health Net may call 800-641-7761 for guidance on prescription refill guidelines, length of time to obtain authorizations for treatment, or approval for out-of-network services in the event a contracting provider or facility becomes unavailable.
Other Important Information
Depending on how the fire situation plays out, Health Net will make additional changes to its policies as needed to ensure members have access to health care services. Health Net also is ensuring its policies comply with all local, state and federal executive orders or regulations.
About Health Net
Health Net of California, Inc., a subsidiary of Health Net, Inc. (NYSE:HNT), is one of the largest health plans in the state. Together with Health Net Life Insurance Company, it serves more than 2.2 million members statewide and contracts with more than 56,000 physicians, 300-plus hospitals and nearly 5,000 pharmacies, giving its members greater choice and more convenient access to care. Its commercial HMO and POS, Medicare and Medicaid lines of business have received the “Excellent” accreditation status from the National Committee for Quality Assurance. For more information about Health Net, visit its Web site at www.healthnet.com.
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