Wilsonart Earns an “A” in Quality from Leading Builder
TEMPLE, Texas-(Business Wire)-August 27, 2009 - The second largest for-profit and privately-held homebuilder in the nation has awarded Wilsonart their prestigious “Partners of Choice Award” for 2009 with an “A” in Quality. Only a limited number of companies receive an “A” rating, and this is the first year a laminate manufacturer has received this honor.
The award is based on David Weekley Homes’ National Trading Partner Survey, in which suppliers are rated on quality and service every quarter by approximately 600 Team Members annually. Each company’s numeric scores from 1 to 10 are averaged, and then an alpha ranking is assigned that relates its score to all of their national trading partners. Alpha rankings range from A to F in 20-percent increments.
“It’s highly significant to win an award like this in the midst of such a challenging economic environment,” said Wilsonart President Bill DiGaetano. “We’re very proud of our own team and the superb effort they put into every detail of our business. It’s gratifying for Wilsonart to be recognized for our organization’s efforts.”
“The survey challenges all of our trading partners to actively manage the supply chain to install competitively priced products, consistently in our homes. Wilsonart has invested time and energy in this process, and thus demonstrated through its actions that it is among the best in servicing our account,” said Bill Justus, vice president of supply chain services for David Weekley. Justus implemented his unique supplier rating system in 2004 to achieve a concept he calls “channel alignment,” where all parties within the supply chain are operating together to support David Weekley Homes. Justus goes on to say “Wilsonart understands the concept of channel alignment. We want to grow our relationship with partners that invest time and resources to achieve this level of excellence.”
By providing feedback from builders and project managers, warranty service, design center, administrative, and executive team members, trading partners like Wilsonart know exactly how they are doing in each market and at every level inside their organization. In summary, the survey highlights the importance for trading partners to be responsive to all David Weekley Homes’ Team Members.
About David Weekley Homes
David Weekley Homes, founded in 1976, is headquartered in Houston and operates in 14 cities across the United States. David Weekley Homes was the first builder in the United States to be awarded the Triple Crown of American Home Building, an honor which includes “America's Best Builder,” “Builder of the Year,” and the “National Housing Quality Award.” Weekley has also appeared seven times on FORTUNE® magazine’s coveted “100 Best Companies to Work For” list. Since inception, David Weekley Homes has closed more than 60,000 homes. For more information about David Weekley Homes, visit the company’s web site at www.davidweekleyhomes.com.
About Wilsonart
Wilsonart is a leading manufacturer of decorative surfacing products including Wilsonart® HD® High Definition® Laminate, Wilsonart® Laminate, Wilsonart® Solid Surface, and Wilsonart® Flooring. The company has been recognized by the Smithsonian Institution’s Cooper-Hewitt National Design Museum, Interior Design magazine and Home Magazine for design excellence.
Wilsonart International is based in Temple, Texas. For more information, call the Wilsonart Customer Service Hotline at 800-433-3222. Consumers can also visit www.countertop.com and professionals can visit www.wilsonartcontract.com.
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